How is shipping calculated?
Canadian orders ship free when the merchandise subtotal is at least $150 CAD. Orders below that threshold use a flat $25.00 CAD shipping charge.
Free shipping across Canada over $119
Policy
Refund Policy
Draft refund guidance for order issues, cancellations, unpaid orders, and support review.
Draft refund guidance for order issues, cancellations, unpaid orders, and support review.
This launch draft is written to match the current Nu-Forme Labs workflow. It should be reviewed before production launch and updated if operations, support handling, shipping partners, or payment handling changes.
Nu-Forme Labs remains the source of truth for order status, payment state, inventory, admin actions, and CSV export state.
Continue browsing
FAQ
When is an order confirmed?
Orders remain pending until the e-transfer is reviewed and marked paid by an admin.